Reviews

9.2 / 10
361 reviews
Write a review

97% of the customers recommend this company.

Delivery speed
9.2/10
Ease of ordering
9.3/10
Information on the website
9/10
Customer friendliness
9.1/10
Order status updates
9.2/10
Response time
9.5/10
After sales
9.2/10

361 Reviews

Toan Nguyen

10/10

Perfect

Strengths

Web is clear to read

Improvements or suggestions

May be a french translation?


Amy Phillips

5/10

Good service, slow delivery

Strengths

easy to order online

Improvements or suggestions

shorter delivery times

Reply Antratek.com:

Dear Amy Philips, Thank you for your feedback, We received your order the 9th of October. The lead time for your order was 2-3 weeks, this was communicated in the offer we sent before we... Dear Amy Philips, Thank you for your feedback, We received your order the 9th of October. The lead time for your order was 2-3 weeks, this was communicated in the offer we sent before we received the order and in the order confirmation. The order was shipped Thursday the 24th of October, two weeks after the order was placed and it was delivered Monday the 28th of October by DPD. The transit time for shipments to the United Kingdom is 2-3 days, because DPD doesn't deliver on Sunday it was delivered on Monday. The order was shipped and delivered within the communicated delivery and transit time. We are really sorry to hear you aren't happy about the delivery times and we will look into this and try to speed things along. Kind regards, Antratek Electronics.


SC

10/10

Great products and Excellent service.


Sima Sebastian

10/10

Nice !

Strengths

Nice presentation with link of manufactured and lot information.

Improvements or suggestions

Shipping free if is possible if by product from minimum 50 euro or 100 euro ! I think this will increase you sell.
On Mouser is free shipping if buy products with minim value 50 euro !


Anders Jensen

10/10

Fast and correctly priced

Strengths

Reasonable prices and very fast delivery


Sara

5/10

Difficult

Improvements or suggestions

When some itens are not available we are unable to proceed with order, and those itens should be in a "queue" wiating for availability for dispatch.
We can not "change ideas" and cancel an...
When some itens are not available we are unable to proceed with order, and those itens should be in a "queue" wiating for availability for dispatch.
We can not "change ideas" and cancel an order before it was confirm/dispatched


Grzegorz

10/10

Great products delivered in no time!


Beata

10/10

Brilliant

Strengths

You have needed products available (comparing with other competitors), contact with company was quick and package was packed neatly. Excellent service

Improvements or suggestions

Keep up good work. I do not see any need for improvement