Reviews

9.2 / 10
523 reviews
Write a review

96% of the customers recommend this company.

Delivery speed
9.2/10
Ease of ordering
9.4/10
Information on the website
9/10
Customer friendliness
9.2/10
Order status updates
9.2/10
Response time
9.4/10
After sales
9.4/10

523 Reviews

Nuno Pereira

10/10

Excellent choice of products, simple web page, fast deliver.

Strengths

Simple and well organized

Improvements or suggestions

keep up the good work!!


Alain EMPAIN

10/10

FIne ;-) Fast and effectve

Strengths

choices

Improvements or suggestions

none


Anonymously

8/10

Marvelous! Friendly and quick assistance per E-Mail.

Strengths

Nothing extraordinary.

Improvements or suggestions

I would find it easier if delivery possibilities to DHL Packstation were stated somewhere. Even if it isn't possible at all.


Luc Van den Borre

1/10

Lack of information in order processing when delays occure

Strengths

None

Improvements or suggestions

Please inform people if orders are not send within 2 days in why the delay occurs and when they will receive the goods

Reply Antratek.com:

Dear sir van den Borre,
Thank you for your feedback. We are very sorry to hear you are unhappy with our communication.
At the time you placed the order not all products were in stock, this...
Dear sir van den Borre,
Thank you for your feedback. We are very sorry to hear you are unhappy with our communication.
At the time you placed the order not all products were in stock, this was mentioned on our website and in the cart.
In the order confirmation we sent when you placed the order a lead time of 2-3 weeks was mentioned.
My apologies the communication this wasn't transparante enough. We will look into the way this is communicated and change the communication accordingly.
We hope you do enjoy your purchase, for further question please don't hesitate to contact us.
Kind regards,
Antratek Electronics


POUYAN SHAH NAZARI

8/10

Very good , package was sent fast,

Strengths

fast responses, easy to find products

Improvements or suggestions

my package was lost in France (chronopost)! and delivered after 1 week , I suggest stop working with them! it is part of public service ! designed to be inefficient !


Schréder Hyperion

9/10

Nice.

Strengths

Information available on the website

Improvements or suggestions

Better warning on stock changes that affect delivery times.


Giuseppe Bonfa

10/10

Great

Strengths

Timely

Improvements or suggestions

None


Timo Syrjälä

8/10

Does what it says on the box.

Strengths

Only one purchase, can not comment.

Improvements or suggestions

Delivery options to Finland were rather expensive (minimum 15euros).


Philip Donner

7/10

The order proceeded more or less well

Strengths

Friendly service

Improvements or suggestions

Paid by transfer synchronously with the order but packing and freight started only after reminder


Milen Minev

8/10

Great experience and fast shipping

Strengths

Discounts for kits are very good idea and definitely help to shop more :-)

Improvements or suggestions

I had trouble entering Bulgarian post address, for example my post address is: 59B Kazbek str, 2 bl, 7fl, 40 apt, Manastirski livadi distr, Sofia, Sofia 1680, Bulgaria. There is no easy way to enter... I had trouble entering Bulgarian post address, for example my post address is: 59B Kazbek str, 2 bl, 7fl, 40 apt, Manastirski livadi distr, Sofia, Sofia 1680, Bulgaria. There is no easy way to enter all of this and as a result I was forced to watch everyday for the package to enter Bulgaria and to call local dpd distributer and to ask courier to go to the correct address. No deal breaker but a problem that will be great if fixed.