Reviews

9.7 / 10
878 reviews
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99% of the customers recommend this company.

878 Reviews

Derek Kelsall
10/10

Efficient and very personable

Strengths

customer service and interation

Improvements or suggestions

Difficult to improve based on my experience


Mark Allen
10/10

Very attentive. good descriptions

Strengths

Good prices and fast service, was able to find things not in stock that I was looking for.


JUAN OBREGON
10/10

Excellente marchandise, très bonne écoute du client


Louv78
10/10

Site très complet, large choix de produits. Les outils de sélection sont appropriées aux produits. Les informations produits sont précises.


Jamie
10/10

Great experience

Strengths

quick to respond, quick to ship, items well packed


Anonymous
10/10

I was looking for a small fireplace screen to fit our historic coal-burning fireplace and was having no luck until I came across Charles’ website. After having much difficulty looking elsewhere,...

Strengths

Many options, quality product, easy website, great communications with seller, fast shipping

Improvements or suggestions

None


Pascal COUSIN
10/10

Je recommande vivement ce site, découvert par hasard, car les produits proposés sont de belle facture et le service y est excellent .


Jonathan S. Bean
10/10

Superb service and item was as described, but even better - professionally polished!

Strengths

Fast. Accurate description of product. A good value.

Improvements or suggestions

Can't think of any way.


Julien
10/10

Ordered a fireback based on pictures on the website. Received it 3 days after ordering across the world.

Strengths

Straightforward oredering process, prompt delivery, nice fireback.

Improvements or suggestions

none


Anonyme
10/10

Très jolie plaque de cheminée, conforme à la description