Reviews

9.8 / 10
1052 reviews
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99% of the customers recommend this company.

1052 Reviews

ROULLIER

10/10

C'était parfait . Ma plaque de cheminée est comme je l'imaginais et la livraison c'est très bien déroulée .


Wrenae Shabel

10/10

EXCELLENT!!!!

Strengths

Great selection and easy to find the right size without having to scroll through the entire selection. Easy to pay and fast, fast shipment.

Improvements or suggestions

None


JAMES HOGUE

10/10

Excellent

Strengths

great website

Improvements or suggestions

none


Om

10/10

Choix impressionnant, produit conforme et superbe


Rod Cude

10/10

Was a little nervous making a purchase from overseas but was very pleased with the entire process and product. The fireback was exactly as described, excellent condition (for an antique), and... Was a little nervous making a purchase from overseas but was very pleased with the entire process and product. The fireback was exactly as described, excellent condition (for an antique), and communication and delivery speed were both great. No hesitations dealing with this supplier.

Strengths

Quality of product, communication, and speed of delivery.

Improvements or suggestions

None


Stephen Mitchell

10/10

Charles was very responsive and a pleasure to work with. Shopping, ordering, shipping and installation was easy. Additionally, the space is heated far better with the fireback.

Strengths

Beautiful firebacks, accurate measurements and rapid delivery. The website ability to filter based on dimensions was helpful.

Improvements or suggestions

Not much to improve upon. Perhaps consider a more modern website design. The features are fine and functional though.


Develey

10/10

Facile, rapide et de qualité


TThe

10/10

Perfect


Paolo

10/10

Chiesta la sostituzione di un prodotto di nuova realizzazione per difetto. Mi è stato risposto che se spedivo con spese e responsabilità a mio carico e a ricezione merce intatta, solo dopo mi... Chiesta la sostituzione di un prodotto di nuova realizzazione per difetto. Mi è stato risposto che se spedivo con spese e responsabilità a mio carico e a ricezione merce intatta, solo dopo mi avrebbero risarcito. Chiedevo solo un oggetto che non avesse difetti in quanto nuovo. Non comprerò più nulla

The seller Charles Nijman contacted me immediately after my negative feedback and proposed the replacement of the defective product with another one, paid me the return shipping of the defective product. We are arranging the return and re-shipment.

Serious and professional seller


Carmen van Ommeren

10/10

Uitstekende service