Reviews

8.3 / 10
702 reviews
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Seo

2/10

Surveyswap is not worth paying. I used paid service, but 60% of respondents are age 20s. I would not recommend when you want to get valued responses. Logically thinking, only those who want to get some credits would take a survey. That means mostly they are students. I am honestly disappointed.

Reply Surveyswap.io:

Dear Estel,
Thank you for reaching out, and sorry for getting to this only now. I see you have contacted our customer support, and we've helped you get a more representative sample via our customer panel than you got earlier.
The platform credits can indeed give more of a convenience sample when not selecting specific demographics. I think that's what went wrong here. But if you select the audience you want you will receive that.
Am I correct that things are handled now? Otherwise, please reach out and we will give send you an age representative sample :)
Kind regards,
Arie


Score on Surveyswap.io: 1/5