Very good, fast personal response to my email query. Quick delivery. Very good price compared with UK!
Clarity of information about air filters, I was able to get the exact right ones with Summer Bypass (a better fit than those without). Far better value than buying in the UK (I only found one supplier here). Ordered 5 sets to get free p&p, but in future might consider the subscription with reminders service. Overall, as an individual householder, I felt the company to be very customer friendly and would recommend.