Reviews

9 / 10
298 reviews
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94% of the customers recommend this company.

Delivery speed
8/10
Ease of ordering
10/10
Information on the website
8/10
Order status updates
5/10
Response time
10/10
Customer-friendly
10/10
After sales
9/10

Z Adam

10/10

Very easy to see what order would cost. Easy to place order and also easy to get hold of someone to speak to on the telephone - remember if UK based the office will be shut at 4pm GMT not 5pm!

Strengths

I spoke to someone on the phone three times and on each occasion they were patient, knowledgable and very helpful. Particularly when it came to resolving a problem and ordering a reprint and fast delivery of the replacement. The way this was handled took the stress out of the initial mistake, and as a result I would not hesitate in using the company again.

Improvements or suggestions

Account updates were not always accurate - for example status of an order was set to complete when it was still in transit. Speaking to someone however resolved this and they were able to give me a more accurate update.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

booklet printing and binding


Score on Copyshop.co.uk: 5/5
Would you recommend this company? Yes
Gender: female
Age: 35
wire-bound booklets printed