Very easy to see what order would cost. Easy to place order and also easy to get hold of someone to speak to on the telephone - remember if UK based the office will be shut at 4pm GMT not 5pm!
I spoke to someone on the phone three times and on each occasion they were patient, knowledgable and very helpful. Particularly when it came to resolving a problem and ordering a reprint and fast delivery of the replacement. The way this was handled took the stress out of the initial mistake, and as a result I would not hesitate in using the company again.
Improvements or suggestions
Account updates were not always accurate - for example status of an order was set to complete when it was still in transit. Speaking to someone however resolved this and they were able to give me a more accurate update.
In the event you found Copyshop UK with the help of Google, what search key words did you use?
booklet printing and binding