Bewertungen

9.3 / 10
1577 Bewertungen
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95% der Kunden empfehlen dieses Unternehmen.

After-Sales
8/10
Bestellstatus-Updates
10/10
Informationen auf der Website
4/10
Kundenfreundlich
6/10
Lieferzeit
10/10
Bequeme Bestellung
8/10
Reaktionszeit
10/10

Helen Frank

8/10

Good company, good service, good people but sloppy made products. The products are very nice and beautiful but you have to fix one or more damages first. Then it becomes a beautiful product :)

Stärken

The company has good service and always solve problems but the manufacturing seems sloppy because there are often damages that gives a sense of poor quality.

Verbesserungsvorschläge oder Tipps

1. Faster response to e-mails.
2. Customer account on the website so it is possible to log in and check status and previous orders.
3. Always send tracking numbers! (Now you have to send e-mails and ask for the tracking number.)
4. Better information of the item on the website. All details like dimensions are of interest. More pictures that shows different angles and details.


Punktzahl für Animalhouseshop.de: 4/5
Empfehlen Sie dieses Unternehmen weiter? Ja
Geschlecht: weiblich
Alter: 43
Nora, Hannah, Jolinde, Sara Medium, Sara Small