Case study: EZBook.nl

“Thanks to the partnership with Feedback Company, you build a reliable community where trust and credibility are held in high esteem.”

EZ book.nl EZ book
Number of reviews 2.111
Sector Boekenbranche
Customer since 2012
Rating 9.9 / 10.0

EZbook.nl is the leading online book producer in the Netherlands and Belgium. Visitors can upload and print their own book or thesis in three simple steps. Together with Feedback Company, the business has collected almost 2,500 reviews.

Aim

On working with Feedback Company

“A high level of credibility and trust from our customers was the motivation behind the collaboration” - says the owner. During the first two years, the value of online feedback become clearer. “We were looking at the competition and couldn't afford to get left behind. You can certainly see how reviews can add value on websites such as eBay.”

Result

For us

Scoring a fantastic average of 9.9 in customer satisfaction, no other visitor should be left in doubt about their reliability.

“My customers like to know what other customers think of EZbook. Thanks to the partnership with Feedback Company, a business which holds a certain position in the reviews market, you build a reliable community where trust and credibility are held in high esteem.”

25%

Higher conversion

30%

More revenue

32%

More requests

60%

New clients

Review

The review that stands out

Scoring a fantastic average of 9.9 in customer satisfaction, no other visitor should be left in doubt about their reliability.

Recommendation

Why would you recommend working with Feedback Company to others?

I would readily recommend Feedback Company for its independence. Its external, independent position paints an impartial picture of your business!

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